An AI agent that recovers carts on WhatsApp, answers questions about tracking and returns, helps customers pick the right product and brings back people who bought once and disappeared.
Hi, Juliana! I saw the denim jacket is still in your cart. Any questions about the size?
I couldn't decide between M and L
Based on the size chart, if you wear a size 8 in pants, the M fits just right, with a slimmer cut. If you prefer it looser, go with the L. Want me to send the direct link with the M?
Yes please
Here it is. And shipping to your area is free on this order.
Ads, influencers, free shipping: all to bring customers to the store. Then they add to cart and leave. Or they buy, don't know where the order is and send five messages. Or they buy once and never come back because nobody remembered them.
Each of these situations is money that was almost in the register.
Instead of a generic email, the customer gets a WhatsApp message asking what got in the way: a size question, shipping, payment method. The agent answers and sends the link to complete the purchase.
"Where is my order?", "How do I exchange it?", "Can I change the address?". The agent looks up the order and replies instantly. Exchanges and returns follow the store's policy, with the team involved only when needed.
The agent talks like a store associate: it asks what the customer is looking for, who it's for and the budget, and points to the right products in the catalog with a link.
Customers who bought a few months ago and didn't come back get a message made for them: a refill of what they bought, a launch in their favorite category or a special comeback offer.
Size charts, delivery times by area, payment methods, return policy. Instant answers, 24 hours a day, on every channel.
Recovered carts. A WhatsApp conversation instead of an email nobody opens.
Lighter customer service. Order questions answered without anyone on the team.
Bigger orders. Recommendations and add-ons at the moment of decision.
Customers who come back. Repeat purchases encouraged at the right moment.
We learn your store, catalog, return policy and sales channels.
Scope, timeline and investment.
We connect the agent to your platform and train it on your catalog and store rules.
We switch it on in the chosen channels and follow the first weeks of sales.
The agent connects to the main e-commerce platforms, such as Shopify, WooCommerce, VTEX and Nuvemshop, as well as ERPs, payment providers and carriers with an available integration.
Tell us which platform you use and where your store loses the most sales today. We show you what to automate first.