SINOON

A prospect answered right away becomes an enrolled student.

An AI agent that answers questions about your courses, handles enrollment, supports students until the end and issues certificates. Your team focuses on teaching.

Sample conversation
Prospect

Hi, does the English course have evening classes? How much is it?

10:15 pm
Agente

Hi, Pedro! Yes: Tuesdays and Thursdays, 7 to 8:30 pm. I can send you the enrollment terms and payment options. Have you studied English before or would you start from scratch?

Prospect

I studied a bit, but stopped a long time ago

Agente

Then the best first step is the placement test, which is free and takes 20 minutes. Can I book it for tomorrow at 6 pm?

The problem

Enrollments get lost between the question and the answer

A prospect asks about price and schedule at night, after work. The office replies the next day, and they have already enrolled elsewhere or lost interest. On the other side, enrolled students skip classes, fall behind and quietly drop out. Nobody notices until the tuition stops coming in.

Attracting and keeping students depends on being there at the right moment. That doesn't scale with people alone.

What we automate

From the first question to the certificate

Prospect service and qualification

The agent answers instantly about courses, classes, prices and payment options, understands the prospect's goal and points to the right course or class. Those who are ready move on to enrollment; those still deciding get followed up.

  • Instant answers about courses, classes and prices
  • The right course recommended by profile
  • Follow-up with people who haven't decided yet

Student follow-up

With attendance, assignment and platform access data, the agent spots who is falling behind and reaches out: a class reminder, pending content or a talk with the coordinator.

  • Detection of absences and content delays
  • Encouragement messages and reminders
  • Coordinator alerted when there is a dropout risk

Course and payment questions

Calendar, make-up classes, payment slips, enrollment freezes. The agent answers the administrative questions and the office is free for what needs attention.

  • Answers about the calendar and course rules
  • Payment slips and reminders
  • Handoff to the office when needed

Certificates and completion

Finished the course, got the certificate. The agent checks the requirements, generates the document and sends it to the student, along with a suggestion for the next course.

  • Completion requirements checked
  • Certificate issued and sent automatically
  • Next course or module offered
What changes day to day

What changes at your school

  • No prospect left without an answer. At night, on weekends, on holidays.

  • Fewer dropouts. Students who are drifting away are noticed early.

  • A lighter front office. Administrative questions no longer take up the day.

  • More re-enrollments. The end of one course opens the conversation about the next.

How it works

From briefing to delivery

01

Briefing

We learn your courses, classes, enrollment process and systems.

02

Proposal

Scope, timeline and investment.

03

Build

We train the agent on the school's information and configure the integrations.

04

Live

We switch it on in your service channels, train the team and follow the first enrollment cycle.

Integrations

The agent connects to the school management system, the learning platform (for online courses) and payment providers, whenever an integration is available. We check compatibility during the briefing.

See also
FAQ

Still have questions?

Does it work for online and in-person courses?
Both. Online, follow-up uses data from the learning platform. In person, it uses attendance and assignments.
Does it work for K-12 schools?
It works for parent communication, enrollment and administrative notices. In that case, the flows are designed to talk to parents and guardians.
Can the agent answer questions about class content?
It can, if the school wants: an assistant can be trained on the course material to support students between classes.
How much does it cost?
It depends on the number of courses, students and integrations. After the briefing, you receive a proposal with a fixed scope and price.
Next step

More students coming in and fewer leaving

Tell us how prospect service and enrollment work at your school today. We show you what to automate first.

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