SINOON

Less time on intake. More time on the case.

AI organizes the first contact, books consultations, keeps clients informed about their case and helps the team find internal information. Lawyers focus on what only they can do.

Sample conversation
Client

Good morning, I'd like to know if there is any news on my case

Agente

Good morning, Mr. João. The last update was on Sept 2: the case was sent to the judge for a decision. That means it's with the judge for review. As soon as there is news, Dr. Ana will let you know here.

Client

Thank you

Agente

You're welcome. If you'd like to talk to Dr. Ana, I can book a time.

The problem

The firm turns into a call center

"Any news on my case?" Clients ask every week, and someone at the firm stops what they are doing to check and reply. New inquiries arrive unorganized: some are in your practice area, some aren't, some are urgent. And internal knowledge, like templates, arguments and past decisions, is scattered across folders only one person knows how to navigate.

A lawyer's time is the firm's most expensive resource. It shouldn't go to repetitive tasks.

What we automate

From first contact to case follow-up

Screening new inquiries

Everyone who contacts the firm is received right away. The agent understands the matter, identifies the practice area and urgency, and organizes the information for the responsible lawyer to review.

  • Instant reception of new inquiries
  • Practice area and urgency identified
  • Case summary delivered to the lawyer

Consultation booking

The agent books consultations in the right lawyer's calendar, confirms the day before and sends the list of documents the client should bring.

  • Booking by practice area
  • Automatic confirmations and reminders
  • Document list sent before the consultation

Case updates for clients

The client asks, the agent replies with the latest update translated into plain language. Important developments can be communicated proactively, always with text validated by the firm.

  • Case status lookup on WhatsApp
  • Legal terms translated into plain language
  • Update notices approved by the lawyer

Internal legal assistant

An assistant trained on the firm's templates, filings, opinions and procedures. The team asks and finds the document or information in seconds, with the source.

  • Search across templates, filings and internal documents
  • Answers that cite the source
  • Access controlled by user profile
What changes day to day

What changes at your firm

  • Clients kept informed. Status questions stop interrupting the team.

  • Organized inquiries. Every new case reaches the lawyer with a summary and a priority.

  • A calendar without noise. Consultations booked, confirmed and with documents in hand.

  • Accessible knowledge. What the firm has already produced becomes reference material for everyone.

Confidentiality and ethics

Built with attorney-client confidentiality in mind

  • No solicitation. The agent serves people who contact the firm. It doesn't go out prospecting clients.

  • No automatic legal opinions. The agent informs and organizes. Legal advice always comes from a lawyer.

  • Protected data. Client and case information with restricted access, in line with data protection laws and professional confidentiality.

How it works

From briefing to delivery

01

Briefing

We learn your practice areas, intake flow and the systems the firm uses.

02

Proposal

Scope, timeline and investment.

03

Build

We configure the agent and validate every message with the lawyers.

04

Live

We switch it on in the firm's channels, train the team and follow the first weeks.

Integrations

The agent connects to the firm's legal practice software and calendar, whenever an integration is available, as well as Google Drive and document folders. We check compatibility during the briefing.

See also
FAQ

Still have questions?

Are bar association rules compatible with AI in client intake?
Professional conduct rules mostly address advertising and client solicitation. An agent that serves people who contacted the firm, organizes information and books consultations, without promising results or giving opinions, stays within those limits. When in doubt, the firm validates the flow with its own ethics advisor.
Can the agent answer legal questions?
No. It informs about the firm, books appointments and communicates case updates. All legal advice comes from a lawyer.
How is case confidentiality handled?
Each client only receives information about their own case, with identity verification. Data is kept under restricted access.
Does it work for solo practitioners?
Yes. For someone working alone, screening and booking free up hours every week.
How much does it cost?
It depends on the automations and integrations. After the briefing, you receive a proposal with a fixed scope and price.
Next step

Your firm organized from the first contact

Tell us how client intake works today and where the team loses the most time. We show you where to start.

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