Do I need an access control system to use churn prevention?

Not necessarily. With integrated access control or check-in, detection is automatic. Without it, class bookings and payment history can be used as signals.

Does it work for small studios, CrossFit boxes or pilates?

Yes. In a small studio, every member you keep has an even bigger impact.

Won't members find the messages intrusive?

Messages are short, personal and sent at a controlled frequency. Members can ask to stop receiving them, and the agent respects that.

Can the agent collect membership fees?

It can send reminders with a payment link. The charge itself still goes through the payment method the gym already uses.

How much does it cost?

It depends on the size of the gym and the integrations. After the briefing, you receive a proposal with a fixed scope and price.

Members who drift away don't warn you. The agent notices.

An AI agent that follows every member from sign-up, spots who is starting to skip and acts before they cancel. It also books classes and renews plans through WhatsApp.

I want to keep more members See how it works

Sample conversation

Agente

Hi, Lucas! We missed you at the gym these past two weeks. Everything okay?

Member

Hi! Work has been crazy, I can't make it in the mornings

Agente

Got it. The 7:30 pm functional class has a spot and only takes 45 minutes. Want me to book you for Thursday?

Member

Sure

Agente

Booked. Thursday, 7:30 pm, with coach André. Have a great workout!

The problem

Cancellation starts weeks before the request

Nobody cancels on the first day they skip. A member misses a week, then two, loses the rhythm and, when the bill arrives, decides to leave. At most gyms, nobody notices the absence in time. The team is busy with the people who are already there.

Acquiring a new member is expensive. Losing one who was already paying costs even more.

What we automate

From sign-up to renewal

Welcome and onboarding

The first weeks decide whether a member stays. The agent supports new members with welcome messages, reminders about their fitness assessment and tips on making the most of the gym.

Welcome sequence in the first weeks
Fitness assessment booking
Introduction to classes and programs

Churn prevention

Using attendance data, the agent spots who is missing more than usual and reaches out before they give up, offering alternative times, another program or a talk with a coach.

Attendance drop detection
Personal re-engagement message
Team alert for high-risk cases

Class and personal training booking

Group class spots, personal training sessions and fitness assessments booked through WhatsApp. Automatic waiting list when a class is full.

Class and time slot booking
Waiting list with open-spot alerts
Reminder before each class

Plan renewals and upgrades

The agent warns before the plan expires, makes renewal easy and offers a better-suited plan to members who use more than their current plan allows.

Notice before the plan expires
Easy renewal through WhatsApp
Upgrade offer for the right profile

Questions about schedules and rules

Holiday opening hours, class timetable, freeze rules, payment methods. The agent answers and the front desk stays free.

Class timetable always up to date
Answers about plans, freezes and payments
Handoff to a person when needed

What changes day to day

What changes at your gym

Absences noticed early. Members who are drifting get contacted before they ask to cancel.
New members well received. The first weeks are no longer a void.
Fuller classes. Waiting lists and reminders fill the spots that used to go empty.
Renewals on time. Nobody forgets to give notice about expiring plans anymore.

How it works

From briefing to delivery

Briefing

We learn your plans, programs, class timetable and how attendance is recorded.

Proposal

Scope, timeline and investment.

Build

We configure the agent, the re-engagement rules and the integrations.

Live

We switch it on in the gym's WhatsApp, train the team and follow the first cycles.

Integrations

The agent uses data from the gym's management system or access control to track attendance, whenever an integration is available. It also works with spreadsheets and Google Calendar.

Still have questions?

Do I need an access control system to use churn prevention?: Not necessarily. With integrated access control or check-in, detection is automatic. Without it, class bookings and payment history can be used as signals.
Does it work for small studios, CrossFit boxes or pilates?: Yes. In a small studio, every member you keep has an even bigger impact.
Won't members find the messages intrusive?: Messages are short, personal and sent at a controlled frequency. Members can ask to stop receiving them, and the agent respects that.
Can the agent collect membership fees?: It can send reminders with a payment link. The charge itself still goes through the payment method the gym already uses.
How much does it cost?: It depends on the size of the gym and the integrations. After the briefing, you receive a proposal with a fixed scope and price.

Next step

Your members training for longer

Tell us how your gym works today and where you lose the most members. We show you what to automate first.

Message us on WhatsApp